Terms of Use

1. Definitions

• "Platform" or "Service": the software, websites, applications, APIs and features offered by Zeenfy.
• "User", "you" or "Studio": the professional or legal entity that subscribes to and uses the Service.
• "Account": the registration that grants access to the Service.
• "User Content": text, images, photos, projects, specifications, proposals, client data and other materials you enter, upload or generate through the Service.
• "End Client": the client of your studio, whose data you manage through the Service.
• "Plan": the package of features and limits subscribed, according to the prices in effect.

2. Acceptance and eligibility

By using the Service you represent that: (a) you are 18 or older and have legal capacity to contract; (b) you use the Service for professional or business purposes; and (c) if you accept on behalf of a legal entity, you have authority to bind it to these Terms.

The Service is not intended for consumers or for minors under 18. It is a B2B service.

3. Description of the service

Zeenfy is a SaaS that helps architecture studios run their work and public surfaces from a single dashboard (the backoffice), which acts as the source of truth.

From the dashboard, the Service can publish and operate public surfaces (website, bio, proposals) and a client area (portal). Available features depend on the subscribed Plan and may evolve over time.

We may modify, suspend or discontinue features, in whole or in part, to the maximum extent permitted by applicable law, seeking to provide reasonable advance notice where a change is material.

4. Account and security

You are responsible for keeping your credentials confidential and for all activity under your Account. Notify us immediately of any unauthorized use.

You agree to provide accurate information and keep it up to date. We may refuse, suspend or terminate accounts in case of breach of these Terms, to the maximum extent permitted by applicable law.

5. Billing and plans

The Service is offered according to the Plan and prices in effect at the time of subscription or renewal, as presented on the platform or in the commercial proposal. We may offer a trial period or free use at our discretion.

• Amounts, billing cycles and currency are those indicated at subscription; unless otherwise stated, the subscription is recurring and renews automatically.
• Applicable taxes, fees and charges are your responsibility under applicable law and may be added to the price.
• Price changes take effect in the following cycle, with reasonable prior notice.
• Except where required by mandatory law, amounts paid are non-refundable for a period already used.
• Payments are processed by a third-party processor; Zeenfy does not store full card data.

In case of non-payment, we may suspend or limit access to the Service, to the maximum extent permitted by applicable law, after notice.

6. License to use

Subject to these Terms and to payment due, we grant you a limited, revocable, non-exclusive and non-transferable license to access and use the Service in the ordinary course of your professional activity.

The platform, software, brand, design and all intellectual property rights related to the Service belong to Zeenfy or its licensors. Nothing in these Terms transfers those rights to you.

7. User content and intellectual property

You are and remain the owner of your User Content. These Terms do not transfer ownership of your content to Zeenfy.

To operate the Service, you grant Zeenfy a worldwide, non-exclusive, royalty-free license to host, store, process, reproduce, technically adapt and display your User Content, solely to the extent necessary to provide and improve the Service at your request. The license lasts while the content is on the platform and ends when you remove it, except for technical copies in backups for a limited period.

You represent that you hold the necessary rights to the User Content (including image and copyright rights to photos and projects) and are responsible for it.

8. Client reference

You authorize Zeenfy to identify you as a client, using your studio name and logo, on our website, marketing materials and case studies, for the purpose of promoting the Service.

This authorization is revocable at any time: simply request it at goatelove@gmail.com. After the request, we will stop using your identification in new materials within a reasonable period, except for materials already distributed or printed.

9. AI-generated content

The Service may offer artificial intelligence features that generate content (for example, text, quotes, specifications and translations). This content is a draft or suggestion.

• You must review, edit and validate all AI-generated content before using, publishing or sending it.
• Technical, commercial and professional responsibility for the content is yours, including toward your End Clients.
• Zeenfy does not warrant the accuracy, completeness or suitability of AI-generated content.
• Zeenfy never automatically sends content to your End Client: publishing and sending depend on an action by you.

10. Acceptable use

You agree not to use the Service for unlawful purposes or in a way that violates third-party rights. Among other conduct, the following is prohibited:

• Uploading illegal or defamatory content, or content that infringes third-party copyright, image or intellectual property rights;
• Attempting to access areas or data without authorization, circumventing security measures or interfering with the operation of the Service;
• Reverse engineering, copying or reselling the Service, except where permitted by mandatory law;
• Sending spam or malware, or overloading the infrastructure;
• Using the Service to process End Client data without a proper legal basis.

11. Third parties and subprocessors

The Service relies on third-party providers (for example, hosting and database, payment processing, email delivery and content delivery network). These providers have their own terms and may act as subprocessors. A list of subprocessors is available in the Privacy Policy and may be updated.

12. Suspension and termination

You may close your Account at any time. We may suspend or terminate access in case of breach of these Terms, non-payment or legal requirement, to the maximum extent permitted by applicable law, seeking to give notice where appropriate.

After termination, we will make your data available for export for a reasonable period, subject to the Privacy Policy and retention rules.

13. Disclaimers and limitation of liability

To the maximum extent permitted by applicable law, the Service is provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose, non-infringement and uninterrupted availability.

To the maximum extent permitted by applicable law, Zeenfy is not liable for indirect, incidental, special, punitive or consequential damages, nor for lost profits, loss of data, revenue or opportunity. Zeenfy's total aggregate liability for any claim related to the Service is limited to the amount actually paid by you to Zeenfy in the 12 months prior to the triggering event.

Nothing in these Terms excludes liabilities that cannot be excluded under applicable law.

14. Indemnification

You agree to defend, indemnify and hold Zeenfy harmless from claims, losses and expenses (including reasonable fees) arising from your User Content, your use of the Service in breach of these Terms, or your violation of third-party rights, to the maximum extent permitted by applicable law.

15. Changes to the Terms

We may update these Terms. When a change is material, we will notify you by reasonable means (for example, email or a notice on the platform). Continued use of the Service after the changes take effect constitutes agreement to the new version.

16. Governing law, venue and disputes

These Terms are governed by the laws of the Federative Republic of Brazil. The primary venue for disputes is that of Zeenfy's domicile in Brazil, without prejudice to mandatory local protective laws (for example, consumer law in the European Union) that apply and cannot be waived by contract.

The parties will seek to resolve disputes amicably. Where applicable, the parties may, by mutual agreement, submit the dispute to mediation. It is reaffirmed that the Service is B2B, intended for professional use.

17. General provisions

• Severability: if a clause is held invalid, the remainder stays in force.
• Entire agreement: these Terms, together with the Privacy Policy and any annexes (such as a DPA), form the entire agreement between the parties regarding the Service.
• Assignment: you may not assign these Terms without our consent; we may assign them in case of corporate reorganization.
• Force majeure: neither party is liable for failures arising from events beyond its reasonable control.
• Notices: communications will be made through the registered contacts or the platform.
• Waiver: tolerance of a breach does not imply a waiver of rights.

18. Contact

Questions about these Terms: goatelove@gmail.com.